Open Enrolment Programs

Develop Yourself

Open-enrolment programs for experienced tour guides who want to sharpen their skills, strengthen guest experiences and continue their professional development.

Exceptional guiding isn’t a destination. It’s a practice. Join a program designed to help experienced guides communicate more effectively, connect more deeply with guests and create more memorable experiences.

Upcoming Dates

R2115.00 per person per 2-day training workshop.

See terms and conditions below.

20 – 21 March 2027

Experience Architect™

Explore the psychology behind memorable guest experiences and learn how guides influence what guests notice, remember and value. Develop practical skills in reading guests, understanding human behavior, adapting to different personalities and creating deeper connections between people and destinations.

22-23 May 2027

Guide Communication Masterclass™

Develop practical communication skills that help guides engage more effectively with individuals and groups. Explore verbal and non-verbal communication, body language, group dynamics, questioning techniques and the communication skills that help create stronger guest engagement and understanding.

24-25 July 2027

Storytelling

Learn how to transform destination knowledge into meaningful stories that create engagement, understanding and memorable guest experiences. Discover how storytelling helps guests connect more deeply with destinations, cultures and the people they encounter.

18-19 September 2027

Special Program

Details to be announced.

Reserve Your Spot

Places are limited. Complete the form below to reserve your place on one of our upcoming open-enrolment programs.

Name
Programs of Interest
Tell us a little about your interests or development goals (optional).

Booking, Payment & Cancellation Policy

Program Registration

  • Open-enrolment programs are limited to a minimum of 8 participants and a maximum of 16 participants.
  • Places are allocated on a first-come, first-served basis.
  • A 25% deposit is required to reserve your place.
  • Your place is only confirmed once the deposit has been received.
  • All program fees are quoted and payable in South African Rand (ZAR).

Payment

  • The remaining balance is payable 60 days prior to the program start date.
  • Participants whose balance remains unpaid after this date may forfeit their place.

Participant Cancellations

  • Cancellations received more than 60 days before the program start date will receive a full refund.
  • Cancellations received between 60 and 45 days before the program start date will receive a 50% refund.
  • Cancellations received 45 days or less before the program start date are non-refundable.

Program Cancellation by Ascent Solutions

  • Ascent Solutions reserves the right to postpone or cancel a program if minimum participant numbers are not achieved or due to circumstances beyond our reasonable control.
  • Should Ascent Solutions cancel a program, participants will receive a full refund of all monies paid.

Still have questions?

Many experienced guides want to better understand professional development before committing to a program.

We’ve answered some of the most common questions about guide development, program selection, costs and what makes Ascent different.

Explore the FAQ →

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What Participants and Tourism Businesses Say

We invited Johan Burger from Ascent Solutions to conduct a two-day communication and guest experience workshop for our guiding team in Arusha.

The training provided practical techniques to improve guest engagement, strengthen communication, and create more memorable experiences throughout the safari journey.

Arusha, Tanzania

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